AstroVac maakt bij het aanbieden van haar elektronische diensten gebruik van ‘cookies’. Een cookie is een klein bestand dat op de harde schijf van uw computer wordt opgeslagen om u te kunnen herkennen als u de site opnieuw bezoekt. Deze cookies worden uitsluitend gebruikt om het gebruik van de website gemakkelijker te maken. U kunt uw browser zo instellen dat u bericht krijgt dat een cookie wordt geplaatst of dat het verzamelen van cookies niet mogelijk is. U kunt dan echter niet van alle mogelijkheden van de website gebruikmaken. Gebruik daarvoor de volgende handleidingen: Google Chrome, Mozilla Firefox and Internet Explorer.

De domeinnaam waaronder de cookies worden opgeslagen is www.astrovac.nl. De geldigheidsduur van de cookies varieert van de lengte van uw bezoek tot ongelimiteerd. De opslag en doorgifte van uw gegevens via het internet zijn beveiligd. U heeft het recht van toegang tot de van u door middel van cookies verzamelde persoonsgegevens en op rectificatie en/of verwijdering van deze gegevens via het sturen van een e-mail aan info@astrovac.nl. AstroVac verzamelt geen persoonsgegevens via cookies.

If you complete and submit a digital form, that form will be digitally stored in our backup for 1 month. The reason for this is that we want to be sure that we have actually received your form. If this is not the case, we can still request your form via this back-up. You do not have to fill it in again.

Functional cookies:
Our website places some functional cookies related to our website. These are placed by the management system WordPress and webshop system Woocommerce. These cookies contain no privacy-sensitive data and are not shared with third parties. In addition, live chat service Smartsupp places some cookies related to the online chat function. These cookies are removed immediately after visiting our website.

Tracking cookies:
No tracking cookies are placed.

Analytical cookies:
Through our website a cookie is placed by the American company Google, as part of the "Analytics" service. AstroVac uses this service to track and get reports about how visitors use the website and thus improve usability. AstroVac does not see who (or which PC) visits the website. Google, as provider of the service, can. Google may provide this information to third parties if Google is legally required to do so, or if third parties process the information on Google's behalf. AstroVac has no influence on this. AstroVac has not allowed Google to use the obtained analytics information for other Google services. not authorised to use the analytics information obtained for other Google services.

The information that Google collects is anonymized as much as possible. Your IP address is expressly not provided. The information is transmitted to and stored by Google on servers in the United States. Google claims to adhere to the Privacy Shield Principles and is affiliated with the Privacy Shield program of the U.S. Department of Commerce. This means that there is an adequate level of protection for the processing of any personal data."
AstroVac has signed a processor agreement with Google, masked the last octet of the IP address, turned off 'data sharing' and does not use other Google services in conjunction with the Google Analytics cookies.

More information about the Google Analytics cookies can be found on the Google Analytics website.

Third-party content:
Our website contains content from Smartsupp, an online live chat platform used by us to enable you, the visitor, to ask us a question in a simple and accessible way. A processor's agreement has been drawn up with Smartsupp in which agreements have been made about the security of your data. On our website we show customer reviews, this data is collected by The Feedback Company. With The Feedback Company there is a processor agreement which includes agreements about the security of your data. AstroVac does not allow third parties to use collected data, this data is only applied to the services AstroVac purchases.

"Our website may contain buttons to promote ("like") or share ("tweet") web pages on social networks such as Facebook and Twitter. These buttons work through pieces of code that originate from Facebook and Twitter respectively. Cookies are placed by means of this code. We have no influence on this. Please read the privacy statements of Facebook and Twitter (which can change regularly) to read what they do with your (personal) data that they process via these cookies."

"The information they collect is anonymized as much as possible. The information is transferred to and stored by Twitter, Facebook and Google + on servers in the United States. Twitter, Facebook and Google + claim to adhere to the Privacy Shield Principles and are affiliated with the U.S. Department of Commerce's Privacy Shield program. This means that there is an adequate level of protection for the processing of any personal data."